IT Support Professional

6 days ago


Glasgow, Glasgow City, United Kingdom Seapeak Full time

About the Role:

Seapeak is seeking an experienced IT Support Professional to join our team. The successful candidate will be responsible for providing technical support and maintenance of our business systems.

About You:

To be considered for this role, you should have a strong background in IT and excellent communication skills. You will be working closely with our global IT team to deliver and operate Seapeak's business systems.

Key Responsibilities:

  • Tech Support: Provide technical support and maintenance of our business systems.
  • Problem Resolution: Identify, track, and resolve application problems on a day-to-day basis, including evening and weekend support as required.
  • System Support: Responsible for your application environments to support unit, regression, and user acceptance testing.
  • Process Improvement: Work with the IT team, vendors, and departments to champion data integrity and reliability through education and monitoring.
  • Collaboration: Collaborate with the Analytics team to identify table relationships and data behavior within supported systems to improve integrations and data quality within the data warehouse.
  • Reporting: Develop reports and dashboards, in conjunction with business stakeholders, to assist in identifying KPIs and data trends.
  • Skills Development: Mentor junior IT members to help them develop their skills and knowledge.
  • Documentation: Create or update standardized application support documentation.

About the Company:

Seapeak is a leading provider of innovative solutions for the maritime industry. We are committed to building successful careers and future leaders.

Salary:

The estimated salary for this role is £45,000-£65,000 per annum, depending on experience.



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