Service Team Leader

4 weeks ago


StourportonSevern, Worcestershire, United Kingdom Luton Bennett Full time
Service Desk Supervisor

Are you a motivated and experienced leader looking for a new challenge? We are seeking a highly organized and confident Service Desk Supervisor to join our team at Luton Bennett.

As a Service Desk Supervisor, you will be responsible for overseeing the day-to-day operation of the service desk, ensuring excellent customer service is delivered to our customers. You will work closely with the Aftersales & Service Manager to achieve this goal.

The ideal candidate will have strong leadership and management experience, with excellent communication skills and the ability to work under pressure. You will be highly organized and able to prioritize tasks effectively, with a focus on delivering results and meeting deadlines.

Full training will be provided on our company's products and systems, and you will have the opportunity to work with a talented team of professionals. If you are a motivated and experienced leader looking for a new challenge, we would love to hear from you.

Key Responsibilities:
  • Oversee the day-to-day operation of the service desk
  • Ensure excellent customer service is delivered to our customers
  • Work closely with the Aftersales & Service Manager to achieve goals
  • Manage a team of 4 to ensure delivery is met to the agreed level

Requirements:
  • Strong leadership and management experience
  • Excellent communication skills
  • Ability to work under pressure
  • Highly organized and able to prioritize tasks effectively
  • Focus on delivering results and meeting deadlines


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