Housekeeping Operations Manager

3 days ago


WottonunderEdge, Gloucestershire, United Kingdom De Vere Ltd. Full time
Job Overview

We are seeking a highly skilled Deputy Head Housekeeper to join our team at De Vere Tortworth Court, a luxurious 201-bedroom hotel in South Gloucestershire.

The ideal candidate will have previous experience in hotels, preferably in a similar role and property size, and be able to deliver consistent service under guest pressure with a keen eye for detail.

Key Responsibilities
  • Assist the Executive Head Housekeeper in maintaining the highest level of housekeeping and guest service standards.
  • Supervise a diverse team, regulating housekeeping costs and fostering a culture of warmth and belonging among colleagues.
  • Deputise for the Head Housekeeper, prioritising tasks and managing work schedules and rotas effectively.
Requirements
  • Previous experience in hotels, ideally in a similar role and property size.
  • Ability to deliver consistent service under guest pressure with a keen eye for detail.
  • IT literacy and experience with Opera and Fourth Hospitality are advantageous.
  • Awareness of relevant legislation, including health and safety, COSHH, and fire precautions.
  • Strong communication skills to motivate and inspire colleagues.
  • Well-organised with good time management skills.
Benefits
  • Salary: £26,500 per annum.
  • Free use of the Leisure Club facilities.
  • Complimentary meals on duty.
  • An extra paid day off for your birthday and a £20 love to shop voucher.
  • An annual complimentary 2-night stay with dinner at a De Vere property.
  • Colleague rates for overnight stays at De Vere properties and 50% discount on Food & Beverage.
  • 31 days holiday per year and venue closure over the Christmas period.
  • Access to Exclusively Yours Benefits, Hospitality Action, Wagestream, and Employee Assistance Programme.
  • Monthly colleague recognition and annual colleague recognition event.
  • Supportive team with regular appreciation events and Company Life Assurance scheme.


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