Client Support Specialist
7 hours ago
Responsibilities:
* Provide timely and effective assistance to clients via phone, email, or other communication channels.
* Utilize the company's CRM system to log customer interactions and activity accurately.
* Collaborate with colleagues to ensure seamless service delivery and address ongoing concerns or challenges.
Requirements:
* Proven experience in customer service or a related field.
* Proficiency in using CRM/ERP systems and Microsoft Office, particularly Outlook.
* Strong problem-solving skills, with the ability to manage and resolve queries effectively.
Benefits:
* 23 days of annual leave + bank holidays
* Annual profit share
* Great company pension scheme
* 1 day of charity leave per year
* Free onsite parking
* Casual dress
Salary Estimate:
The estimated salary for this role is £25,000 - £30,000 per annum, based on industry standards and location.
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