Clinical Scheduling Specialist
1 week ago
**Role Overview**
We are seeking an experienced administrator to join our Audiology team as an Audiology Administrator. This is a critical role that supports the delivery of high-quality patient care by managing clinic schedules, administering tasks, and coordinating with the clinical team.
The successful candidate will be responsible for ensuring clinic capacity is utilized efficiently, managing waiting lists, communicating with senior leads, and meeting internal and national targets. They will also utilize patient-focused booking systems and maintain an efficient telephone service.
This is an excellent opportunity to develop your skills and expertise in clinical administration and contribute to delivering outstanding patient care.
Responsibilities:
- Support the partial booking system for Audiology and provide administrative assistance to the clinical team
- Coordinate with the clinical team to ensure optimal clinic utilization and minimize cancellations
- Manage Audiology waiting lists and ensure they are processed efficiently
- Communicate regularly with senior leads and other stakeholders
- Meet internal and national targets for appointment bookings
- Utilize patient-focused booking systems to increase clinic utilization and reduce DNA rates
- Assign patients to the right clinic first time and maintain an efficient telephone service
About Our Team
Aneurin Bevan University Health Board is committed to delivering world-class healthcare services. We value our employees and offer a range of benefits, including a competitive salary, flexible working arrangements, and extensive training opportunities.
Salary:** £26,500 - £31,000 per annum (dependent on experience)
Benefits:*
- Competitive salary
- Flexible working arrangements
- Extensive training opportunities
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