Energy Operations Specialist

3 weeks ago


Bedford, United Kingdom Allstaff Full time
Job Overview

We are seeking a highly skilled Energy Operations Specialist to join our team in Bedford on a 6-month contract basis. Our client is a leading global energy management company.

Responsibilities
  • Ensure timely and accurate billing for customers.
  • Establish strong relationships with key suppliers.
  • Respond to customer queries and raise service tickets as needed.
  • Collaborate with partners on settlement validations and exceptions of meter readings.
  • Contribute to the development of communication materials for customer events.
  • Refine requirements, manage backlogs, and provide input on user acceptance testing and platform operations.
  • Assist finance teams in validating industry invoices.
Requirements
  • Previous experience working within an energy supply company.
  • Experience designing customer journeys for multi-channel digital platforms.
  • Flexibility with excellent multitasking skills.
  • A keen willingness to learn.
  • Strong communication skills.
  • An understanding of meter reading and billing processes.
What We Offer
  • A competitive salary of £27,000 per annum.
  • 25 days' annual holiday.
  • An employee share scheme.
  • Healthcare benefits.
  • A company pension scheme.
  • A comprehensive employee care scheme.


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