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Store Manager

2 months ago


Bath, Bath and North East Somerset, United Kingdom MONSOON Full time

About the Role

We are seeking a highly motivated and experienced Store Manager to lead our retail store in Bath. As a Store Manager, you will be responsible for driving the overall performance of the store, managing and developing your team, and delivering an exceptional customer experience.

Key Responsibilities

  • Drive sales growth and profitability through effective inventory management, visual merchandising, and customer engagement.
  • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Manage store operations, including stock control, visual merchandising, and store maintenance, to ensure a clean and welcoming environment for customers.
  • Implement and maintain store standards, including visual merchandising, store layout, and customer service, to ensure a consistent brand experience.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive sales growth.
  • Develop and implement strategies to increase customer engagement, loyalty, and retention, including loyalty programs, promotions, and events.
  • Collaborate with the store team to achieve sales targets, manage stock levels, and maintain a high level of customer satisfaction.
  • Ensure compliance with company policies, procedures, and regulatory requirements, including health and safety, data protection, and employment law.

Requirements

  • Proven experience as a Store Manager or in a similar retail leadership role.
  • Excellent leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
  • Ability to analyze sales data, customer feedback, and market trends to inform business decisions.
  • Knowledge of retail operations, including inventory management, visual merchandising, and store maintenance.
  • Ability to work flexibly, including evenings, weekends, and public holidays, as required.

What We Offer

  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including health insurance, pension scheme, and employee discounts.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.