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Bar Team Member

1 month ago

Monmouth, Monmouthshire, United Kingdom Loungers Full time
Join Our Team as a Bar and Waiting Team Member

We are seeking a talented and enthusiastic Bar and Waiting Team Member to join our team at Loungers. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

The Role:

  • Provide exceptional customer service and ensure that every guest has a memorable experience.
  • Work collaboratively with the management team and other staff members to achieve our goals and objectives.
  • Develop and maintain a thorough knowledge of our menu and drinks offerings to make informed recommendations to guests.
  • Ensure that all areas of the restaurant are clean and tidy, and that high standards of hygiene are maintained at all times.
  • Contribute to the success of our team by being proactive, flexible, and willing to go the extra mile to ensure that our guests have an exceptional experience.

The Benefits:

  • Tips shared equally across the team, based on hours worked.
  • Paid breaks.
  • Staff food on every shift, regardless of hours worked.
  • 50% discount on food in all of our brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers).
  • Christmas and Boxing Day off.
  • The best staff party - Loungefest.
  • Emotional and practical support via the Licensed Trade Charity.
  • Power over your pay with Wagestream.
  • Company pension scheme.
  • Long service awards.
  • Great opportunity for personal development and career progression in a fast-growing business.

What We're Looking For:

  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.

If you're passionate about delivering exceptional customer service and have a natural talent for hospitality, we'd love to hear from you. Please follow us on LinkedIn or TikTok to learn more about our company culture and values.