Software Implementation Consultant

1 week ago

Bristol, Bristol, United Kingdom Newton Blue Full time
Job Description

We are seeking an experienced Implementation Consultant to join our team at Newton Blue. As an Implementation Consultant, you will work closely with clients to transform their business processes, leveraging our award-winning software to deliver exceptional results.

Key Responsibilities:
  • Run workshops, demos, and showcases with client users and senior executives to ensure seamless implementation.
  • Capture and analyze clients' business and functional requirements, identifying areas for improvement.
  • Design solutions that meet clients' future-state business operations, configuring our software to support their needs.
  • Train clients on the software, ensuring they are equipped to maximize its potential.
  • Proactively communicate with clients, escalating risks and issues as necessary.
Internal Responsibilities:
  • Work with the support team to ensure a smooth handover before clients go live.
  • Collaborate with the development and QA teams to support product design, development, and testing.
  • Gather and document requirements for system enhancements, working closely with the development and delivery teams.
  • Partner with technical solutions consultants to provide functional context to system interfaces, solution architecture, and data migration.
  • Owning functional workstreams across one or multiple areas, such as claims, accounting, product, or policy.
Requirements:
  • Excellent business analysis and problem-solving skills.
  • Strong facilitation and interpersonal skills, with the ability to build consensus and demonstrate thought leadership.
  • Ability to quickly build relationships and rapport with the project team, conveying confidence to clients.
  • Excellent written skills, including documenting business requirements clearly and concisely.
  • Knowledge and experience of implementing APIs and/or system integrations, as well as experience in system integration of software to external 3rd parties.
  • Configuration of digital applications to client needs.
  • Strong presentation and oral communication skills, with experience in running workshops.
  • Experience in training users in the use of software applications.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Visio.
Desirable Skills:
  • SQL Database querying and reporting.
  • Understanding of relevant technologies, particularly SQL and XML.
  • Knowledge of accounting terminology and processes.
  • Experience of Cloud-based implementations and migrations.
  • Experience of business process redesign projects and business process modeling.
  • Health insurance knowledge, including knowledge of insurance industry integration formats.
  • Data analytics/mapping/migration.
  • Experience of working in an Agile software development environment.
What We Offer:
  • Competitive salary.
  • Remote working.
  • Award-winning products.
  • Talented team of people.

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