Customer Service and Logistics Coordinator

6 days ago


Telford, Telford and Wrekin, United Kingdom Prince Personnel Full time
Job Overview

We are seeking a highly skilled and proactive Customer Service and Logistics Administrator to join our team at Prince Personnel. The ideal candidate will possess strong customer service skills, with the ability to communicate effectively with customers via email or phone.

The role involves handling customer enquiries, processing sales orders, and daily operations such as customer order processing and tracking orders. As a key member of our team, you will be responsible for resolving delivery issues and order updates, as well as providing exceptional customer service.

You will also be required to process sales orders onto internal systems, deal with courier and transport agency queries, and monitor accounts. Additionally, you will be responsible for performing administrative duties, including encouraging customers to use the E-commerce site and providing guidance on online ordering and system usage.

Key Responsibilities
  • Customer Service:


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