Flexcube Technical Support Specialist

4 days ago


London, Greater London, United Kingdom HCLTech Full time
Job Summary: We are seeking a highly skilled Flexcube Technical Support Specialist to join our team at HCLTech. As a key member of our support team, you will be responsible for providing expert technical support and troubleshooting for the Oracle Flexcube application. The ideal candidate will have a strong background in IT and excellent communication skills. In this role, you will work closely with our clients to understand their needs and provide timely and effective solutions. This is an excellent opportunity to grow your career as a technical expert and contribute to the success of our organization.

Key Responsibilities:
  • Support the Flexcube application: Troubleshoot issues and resolve problems quickly to minimize downtime.
  • Monitor EOD batch processing: Identify anomalies and take corrective action to ensure smooth operations.
  • Provide off-hours support: Be available to assist clients during non-business hours as needed.
  • Collaborate with stakeholders: Work closely with cross-functional teams to achieve business objectives.


Requirements:
  • Bachelor's degree in IT or related field
  • 5+ years of experience in Flexcube support and batch monitoring
  • Strong knowledge of Oracle database PL/SQL
  • Excellent written and verbal communication skills


Salary Estimate: $80,000 - $110,000 per year based on location and experience.

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