ICT Infrastructure Specialist
3 weeks ago
Job Summary
We are seeking a skilled ICT Infrastructure Specialist to join our team at Verelogic. As an ICT Infrastructure Specialist, you will be responsible for maintaining all IT hardware and services across school sites, as well as assisting schools in improving their ICT provisions.
Key Responsibilities
- Maintaining all IT hardware and services across school sites
- Assisting schools in improving their ICT provisions
- Supporting schools in and around Swindon
- Acting as a liaison between schools and our client
- Managing the accounts of customers
- Maintaining school computer equipment
- Installing new and existing software across networks
- Providing technical support to users
- Resolving identified technical problems
Requirements
- At least 2 years of experience in a previous ICT Technician or 2nd line support role
- Strong technical background
- Passion for IT
- Self-motivated with a commitment to excellent customer service
- Strong aptitude for problem-solving
- Proactive approach to identifying ways to improve services provided by your team
Working Conditions
This is a full-time, year-round position. The successful candidate will be subject to an enhanced DBS and safeguarding checks.
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