Commercial Account Professional

1 week ago


Cambridgeshire and Peterborough, United Kingdom Vermelo RPO Full time
Job Overview
The Commercial Account Handler role at Vermelo RPO involves providing exceptional support to our Small Business Team. This position requires handling insurance client emails, insurer queries, and diary entries with professionalism and efficiency.

Key Responsibilities
  • Offer a responsive service to commercial clients with various insurance policies.
  • Deal with general client inquiries, invite renewals, and maintain accurate records.
  • Foster strong working relationships with the Commercial Team and wider business.
  • Establish effective rapport with our panel of insurers.
  • Work within FCA rules and guidance.
  • Produce timely and accurate documents for all aspects of insurance needs.
  • Maintain up-to-date client records and files.
  • Build a good working relationship with clients' Account Executives and the wider client team.
  • Grow accounts through new business, renewal, and mid-term adjustments.
  • Maintain professional development by adhering to required training hours.
  • Adhere to Company processes regarding FCA compliance and Treating Customers Fairly; ensure DPA, FCA, TCF, and other regulatory requirements are met.

Required Skills and Qualifications
  • Able to work towards targets.
  • Ability to work independently as a home-based role.
  • Excellent customer service skills.
  • High level of attention to detail.

Estimated Salary: £25,000 - £35,000 per annum.

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