Client Retention Specialist

7 days ago


St Albans, Hertfordshire, United Kingdom Illuminate Recruitment Ltd Full time

Illuminate Recruitment Ltd is seeking a skilled Client Retention Specialist to join our team. As a passionate advocate for pet wellbeing, you'll develop and implement strategies to retain existing clients and drive business growth.

Your key responsibilities will include leading a team of brand ambassadors, managing the clinic's waitlist, and hosting tours and events that showcase our services. You'll also be responsible for championing your clinic's success, focusing on sales performance and growth.

To succeed in this role, you'll need excellent communication and leadership skills, as well as a warm and genuine presence that puts members at ease. A competitive salary of £35,000 + performance-based bonus and opportunities for career advancement make this a compelling opportunity.

We're committed to providing a friendly, collaborative work environment where everyone is valued. Join us in making a difference in the lives of pets and their families



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