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Hospitality Supervisor

2 months ago


Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly motivated and skilled Food and Beverage Supervisor to join our team at LGH Hotels Management. As an integral member of our Food and Beverage department, you will contribute to the ongoing success of our hotels and play a vital role in providing exceptional experiences for our guests.

In this role, you will be responsible for ensuring that our restaurant and bar areas are prepared for service to the highest standard, maintaining exceptional presentation at all times. You will act as an ambassador for our hotels, providing outstanding customer service and upholding our brand reputation.

Working closely with the Food and Beverage Manager, you will assist in driving revenue growth by providing support to the team and deputising in their absence. With a focus on exceptional food experiences, you will be dedicated to delivering a memorable and personalised service to all guests.

As part of our team, you will have the opportunity to showcase your passion for the hospitality industry and demonstrate your natural flair for leadership. If you have previous experience in a similar role, possess excellent communication and organisational skills, and are passionate about creating exceptional experiences for our guests, we encourage you to apply for this exciting opportunity.

Benefits

  • Our enviable employee discounts on bedroom rates across the hotel portfolio.
  • Access to the employee room benefit programme across the global portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and TV
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • A genuine passion for the Food and Beverage industry, with a desire to create exceptional experiences for our guests.
  • Proven experience in a management or supervisory role, ideally within a Food and Beverage environment.
  • An authentic and passionate approach to leadership, with the ability to inspire and motivate a team to achieve their best.
  • The ability to foster a positive and inclusive culture within the team, encouraging open communication and collaboration.
  • A talent for identifying and nurturing future leaders within the team, with a focus on driving individual and team development.
  • Excellent numerical and literacy skills, with the ability to interpret and analyse financial data and reports.
  • Strong organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively.

About the Role

The Holiday Inn Cambridge is a 100-bedroom hotel located in a serene lake setting, offering guests a peaceful stay amidst rolling countryside while still being conveniently close to the heart of Cambridge. The hotel features a range of dining facilities, including the Junction Restaurant and Bar, and the lobby lounge.

The hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events, while the extensive health & fitness club ensures guests can maintain their fitness routine while staying with us. Our peaceful hotel is truly a home away from home.

At the Holiday Inn Cambridge, we pride ourselves on providing a welcoming and comfortable stay for all our guests, and our friendly and professional team is dedicated to ensuring that each guest has a memorable experience.

About LGH Hotels Management

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western. We are committed to providing our guests with exceptional experiences and our employees with a rewarding and fulfilling career in the hospitality industry.