Automotive Retail Service Advisor

4 days ago


Barnet, Greater London, United Kingdom Institute of the Motor Industry. limited Full time
Service Advisor Role

The Institute of the Motor Industry Limited is seeking a skilled Service Advisor to join their team in Tunbridge Wells. This exciting opportunity allows individuals to develop their career in a dynamic business that prioritizes employee well-being, recognizes exceptional performance, and fosters close collaboration.

  • Compliance with Financial Services Authority (FSA) regulations for insurance sales or willingness to undertake training required.
  • NVQ/SVQ levels 2 and 3 in Customer Service are highly desirable.
Key Skills
  1. Able to effectively interact with the public and convey information clearly and concisely.
  2. Able to establish strong working relationships with diverse personnel.
  3. Flexibility to cover absences in similar roles is essential.
  4. Basic computer skills are mandatory.
  5. Desirable qualifications include some mechanical knowledge and proficiency in Word processing/spreadsheet software.
Personal Qualities
  1. Smart appearance is an essential requirement.
  2. Excellent telephone etiquette is crucial.
  3. Able to maintain confidentiality and handle sensitive situations.
  4. Ability to deal with challenging, impatient, or distressed individuals.

Earnings: £25,000 - £35,000 per annum based on experience.



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