Transport Operations Coordinator

3 weeks ago


London, Greater London, United Kingdom HSS Hire Full time

Transport Operations Coordinator

We're a pioneering tool hire company that's revolutionising the industry through the latest technology. As a Transport Operations Coordinator, you'll play a key role in planning, organising, and coordinating daily deliveries, exchanges, and collections through our routing system.

Key Responsibilities:

  • Plan and coordinate daily transport operations to ensure efficient delivery and collection of tools and equipment.
  • Monitor transport routes, smart phone compliance, and on-time performance to identify areas for improvement.
  • Reduce wasted journeys and improve customer satisfaction by confirming readiness for collection and resolving any issues on the same day.
  • Provide updates to internal and external customers on transport operations and performance.

Requirements:

  • A positive can-do attitude with strong problem-solving skills.
  • Excellent communication and organisational skills.
  • Experience working with computers and systems.
  • Experience working in a customer-facing role in a fast-paced environment.

What We Offer:

  • Holiday buy scheme with up to 5 extra holidays per year.
  • Personalised training and development opportunities.
  • Inclusive and innovative culture with great recognition.
  • Discounts and cashback on our benefits site.
  • 24/7 consultation service and mental health support.

We're committed to diversity and inclusivity:

We celebrate diversity and inclusivity and welcome applications from candidates who may not meet all the requirements. We believe that everyone should have the opportunity to contribute and thrive within our workforce.



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