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Store Supervisor

2 months ago

Manchester, United Kingdom Astrid & Miyu Full time

{"h1": "Mission-Driven Store Supervisor", "p": "At Astrid & Miyu, we're on a mission to revolutionize the jewelry experience. As a Store Supervisor, you'll be a true brand ambassador, leading by example and delivering 5-star customer experience through our experiential retail pillars. You'll be an advocate for our brand values and lead the team in ensuring these values are at the forefront of everything we do.", "h2": "Key Responsibilities", "ul": [{"li": "Partner with your Store Manager to integrate our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovation"}, {"li": "Drive continuous elevation to our overall customer experience, ensuring the customer is at the heart of all decisions"}, {"li": "Be the expert in product knowledge to drive sales and inspire the team"}, {"li": "Use your creativity to set team challenges to create an engaging interactive experience in-store"}, {"li": "Track and measure sales results throughout the day, being adaptable and flexible to stay on track"}], "h2": "Inspirational Team Management", "ul": [{"li": "Partner with your Store Manager to provide support, mentorship, coaching, and guidance to the team"}, {"li": "Be a clear and confident communicator, comfortable with delivering feedback to your team at all levels"}, {"li": "Recognize and celebrate team achievements, and identify development opportunities in the team"}, {"li": "Cultivate an environment of open communication, collaboration, and mutual support"}], "h2": "Operational & Brand Loyalty Excellence", "ul": [{"li": "Ensure the store consistently meets or exceeds company standards for cleanliness, organization, and visual merchandising"}, {"li": "Effectively manage stock and work closely with the services team to ensure all policies and processes are followed"}, {"li": "Ensure the team are actively opting customers into our loyalty program to build a loyal, regular customer base for the store"}], "h3": "What We Offer", "ul": [{"li": "£26,000 annual salary + commission on top"}, {"li": "Product Allowance + Friends & Family Discount"}, {"li": "28 days holiday + 1 day/yr service"}, {"li": "Many Socials and a yearly Awards event to celebrate our amazing team"}, {"li": "Personal Financial Coaching"}, {"li": "Sabbatical after 3 years service"}, {"li": "Increased parental leave after 2 years service"}]}