Retail Store Leader

1 month ago

Blackpool, Blackpool, United Kingdom Sportswift Ltd TA cardfactory Full time
Job Title: Store Manager

At Sportswift Ltd T/A cardfactory, we are seeking a highly skilled and experienced Store Manager to join our team. As a Store Manager, you will be responsible for driving commercial growth, developing a team culture, and delivering exceptional customer experiences.

Key Responsibilities:
  • Lead the store team to achieve commercial growth and customer satisfaction targets.
  • Develop and implement strategies to improve customer experience, colleague development, and store operations.
  • Coach and train colleagues to enhance their skills and performance.
  • Recruit, select, and develop a high-performing team that reflects our values and behaviours.
  • Make informed decisions on stock availability, merchandising, and store layout.
  • Build strong relationships with key stakeholders to gain a deeper understanding of the business.
  • Provide constructive feedback to the store team, District, and Regional Managers to drive continuous growth.
The Ideal Candidate:
  • Passionate about delivering exceptional customer experiences and celebrating life moments.
  • Proven experience as a store manager in a retail environment, working collaboratively with stakeholders.
  • Strong leadership and team development skills, with a track record of success.
  • Ability to work towards KPIs in a fast-paced environment.
About the Company:

Sportswift Ltd T/A cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and creating a positive work environment for our colleagues.

Benefits:
  • 25% colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, including financial education tools and salary advance.
  • Seasonal incentive schemes.
  • Opportunity to apply for Retail Apprenticeships.
  • Access to blended learning and development content.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme, providing tools to support mental, physical, and financial wellbeing.

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