Director of Housing Operations

2 weeks ago


Camberley, Surrey, United Kingdom Greenacre Recruitment Ltd Full time
Key Responsibilities
  • Lead and manage a team of housing professionals managing services such as Income Management, Tenancy and Neighbourhood Management, ASB Management, and Complaints.
  • Foster a culture of high performance and accountability by conducting regular one-to-ones and performance appraisals, and ensuring personal development.
  • E nsure all service standards are met, with a focus on quality control and continuous improvement, maintaining expertise in housing policies and regulations.
  • Serve as the key contact for external strategic partners, overseeing the management and evaluation of outcomes from service agreements, and represent the organisation in external engagements, including MP enquiries and public relations.
  • Oversee budget management and resource allocation, ensuring efficient spend and assessing return on investment to meet organisational objectives.
Requirements
  • A proven track record of leading a service area or multi-disciplinary team, achieving results through customer-focused services.
  • Strong experience in budget management, with a focus on delivering cost-effective services and assessing risks.

Estimated Salary: £55,000 per annum



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