Customer Service Team Lead
23 hours ago
This is a fantastic opportunity to be part of a successful team at Booker Limited. As a Customer Service Supervisor, you will be responsible for managing a team in excess of 40 colleagues and playing a key role within the store's management team. You will also assume the role of Duty Manager at points throughout the week.
Main Responsibilities- Ensuring that the team comply with legal standards and company procedures at all times.
- Ensuring that your team are fully trained in cash handling to minimise losses
- Controlling debt and recover overdue or failed payments from customers
- Maintaining accurate and timely payroll records.
- Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction
- Liaising with other department Supervisors to monitor orders for delivery
- To be successful in this role, your skills and experience will include:
- Passionate about providing exceptional customer service
- Flexible, adaptable and enjoys working with, as well as managing a team
- An excellent communicator and have some experience in supervising or managing a team.
- Practical experience in the retail trade
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience.
-
Customer Service Team Member
3 days ago
Lowestoft, Suffolk, United Kingdom Entain Group Full timeCompany OverviewBetting & Gaming Limited is a leading provider of sports betting and gaming services. We are committed to delivering exceptional customer experiences and pushing the boundaries of innovation in our industry.
-
Forklift Engineering Services Team Lead
4 weeks ago
Lowestoft, Suffolk, United Kingdom Contract Personnel Limited Full timeJob Description:We are seeking a motivated and experienced Forklift Engineering Services Team Leader to join our client's team in Lowestoft.As a key member of the engineering team, you will be responsible for leading a dynamic team and delivering exceptional customer service.Key responsibilities will include...Leading a team of engineers to achieve business...
-
Customer Service Representative
2 weeks ago
Lowestoft, Suffolk, United Kingdom Northumbrian Water Full timeAbout the RoleWe're looking for a talented and customer-focused individual to join our team as a Customer Service Representative.In this role, you will be responsible for providing excellent customer service to our clients via phone, email, and other communication channels. As a key member of our customer support team, you will play a critical role in...
-
Customer Service Ambassador
2 weeks ago
Lowestoft, Suffolk, United Kingdom Altro Full timeAbout the Role:We are seeking a highly skilled Customer Care Associate to join our team at Altro, a leading British manufacturer and supplier of premium flooring and wall cladding systems.Key Responsibilities:Provide world-class service to our UK Walling customersHandle sales orders, manage delivery requirements, and resolve technical queriesSupport our...
-
Customer Service Representative
4 weeks ago
Lowestoft, Suffolk, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our retail team, you will be responsible for providing excellent customer service and ensuring a great shopping experience for our customers.Key ResponsibilitiesWork across multiple departments to ensure the efficient running of our...
-
Customer Service Representative
2 months ago
Lowestoft, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RolebeBee Professionals in Lowestoft is seeking enthusiastic individuals to fill Customer Service positions in our dynamic environment. As a key member of our team, you will deliver exceptional customer experiences and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support to meet...
-
Customer Service Representative
2 months ago
Lowestoft, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RolebeBee Professionals in Lowestoft is seeking enthusiastic individuals to fill Customer Service positions in our dynamic environment. As a key member of our team, you will deliver exceptional customer experiences and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support to meet...
-
Customer Service Representative
4 weeks ago
Lowestoft, Suffolk, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in ensuring the efficient running of our stores, working across various departments to deliver excellent customer service and maximize sales.Key ResponsibilitiesProviding exceptional customer...
-
Customer Service Representative
3 weeks ago
Lowestoft, Suffolk, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will be responsible for providing excellent customer service and working across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service and ensure a...
-
Customer Service Representative
1 month ago
Lowestoft, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Lowestoft is seeking enthusiastic individuals to fill Customer Service Representative positions. As a key member of our team, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in all aspects...
-
Customer Service Specialist
1 month ago
Lowestoft, Suffolk, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our team in Lowestoft, United Kingdom, and provide exceptional customer experiences in our retail store.Key Responsibilities:Provide personalized customer service, addressing customer inquiries and concerns.Operate the cash register and manage transactions accurately.Maintain a clean and tidy store...
-
Customer Service Specialist
2 months ago
Lowestoft, Suffolk, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Lowestoft, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Representative
4 weeks ago
Lowestoft, Suffolk, United Kingdom Altro Full timeAbout the Role:We are seeking a skilled Customer Care Associate to join our team at Altro. As a key member of our customer service team, you will be responsible for providing world-class service to our UK Walling customers.Key Responsibilities:Handle sales orders and manage delivery requirementsResolve technical queries and support our sales teamKeep...
-
Customer Service Representative
4 weeks ago
Lowestoft, Suffolk, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will be responsible for providing excellent customer service and working across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProviding exceptional customer service and ensuring a...
-
Customer Service Representative
1 month ago
Lowestoft, Suffolk, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
-
Customer Service Representative
2 weeks ago
Lowestoft, Suffolk, United Kingdom Asda Stores Ltd Full timeAt Asda Stores Ltd, we're looking for enthusiastic and friendly individuals to join our team as Service Colleagues. This role is perfect for those who want to work in a fast-paced environment, interacting with customers and providing excellent service.We operate 24/7, offering flexible working hours that can fit around your lifestyle. However, late and...
-
Customer Service Representative
4 weeks ago
Lowestoft, Suffolk, United Kingdom Altro Full timeAbout the Role:As a Customer Care Associate at Altro, you will be the first point of contact for our UK Walling customers, ensuring they receive world-class service. You will handle sales orders, manage delivery requirements, resolve technical queries, and support our sales team.Key Responsibilities:Handle sales orders and manage delivery requirementsResolve...
-
Customer Service Associate
4 weeks ago
Lowestoft, Suffolk, United Kingdom Iceland Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Retail Assistant to join our team at Iceland. As a Retail Assistant, you will play a vital role in ensuring our customers have an exceptional shopping experience.Key Responsibilities:Deliver great standards and maintain a store to be proud ofProvide excellent customer service and supportWork...
-
Customer Service Representative
4 weeks ago
Lowestoft, Suffolk, United Kingdom Spicerhaart Full timeJob OverviewWe are seeking a highly motivated and ambitious individual to join our concierge team as a Customer Service Representative. As a key member of our team, you will be responsible for handling a high volume of inbound and outbound contacts via calls, webchat, and email. Your duties will include registering client details, forwarding them to relevant...
-
Customer Service Representative
1 month ago
Lowestoft, Suffolk, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member, you will:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe're looking...