Customer Service Representative
1 week ago
We are seeking a skilled Customer Service Representative to join our team in Folkestone.
You will be working 37 hours per week on a 7 hour shift basis between 7am and 8pm Mondays to Fridays, plus 2 weekends and 1 Saturday in a 7 week rota. This role involves using a range of IT software, for which full training will be provided before you start.
The estimated salary for this position is £24,487. You will also receive 23 days' leave plus a celebration day, which rises with continuous service.
Affinity Water values work-life balance and career development. Our company aims to build a more inclusive culture where every member of our workforce can thrive.
Key responsibilities include:
- Providing excellent customer service via phone and other communication channels
- Using various IT systems to manage customer queries and issues
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve.
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