Senior Network Engineer
2 days ago
We are seeking a skilled Senior Network Engineer to join our team at Star Recruits.
The successful candidate will be responsible for installing, maintaining, and supporting IT, network, and telecommunications systems for our clients. This role involves traveling to client locations and occasionally staying overnight. When not on-site with clients, you will work remotely and will need a suitable home office setup. Flexibility is essential, as early starts, late finishes, and travel are part of the job.
Key Responsibilities:
- Install IT and network solutions, including WiFi systems.
- Provide support for telecom installations as required.
- Pre-configure equipment for IT and network projects.
- Assist in the design and implementation of new IT and network solutions.
- Conduct wireless surveys using provided tools and software.
- Update project documentation and client records.
- Make real-time adjustments to configurations during projects and ensure all documentation reflects these changes.
- Perform remote work related to ongoing projects.
- Provide holiday cover for other engineers.
Technical Support:
- Take ownership of support cases that the phone based Support Team are unable to resolve, offering remote assistance to resolve issues, and escalate when necessary.
- Provide technical support for IT, WiFi, and telecom systems.
- Regularly update clients and case tracking systems.
- Ensure a high standard of customer service and adherence to company policies.
Qualifications and Experience:
- Strong knowledge of Windows Server environments, including DC, DNS, DHCP, and Group Policy.
- Experience with WiFi technologies, such as Cisco and Ruckus; familiarity with Aruba WiFi and 802.11 standards is advantageous.
- Experience with traditional PBX systems (e.g., Mitel, NEC) and hosted PBX systems (e.g., Gamma Horizon, 3CX).
- Understanding of analog connections for PBX systems, such as 1308 and Krone.
- Familiarity with ISDN, PSTN, and SIP services.
- Certifications like Windows MCP, MCSA, or Cisco ICND1 are desirable.
Salary: £45,000 - £55,000 per annum.
Location: North West of England or the Midlands.
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