Marketplace Operations Director

1 day ago


York, York City, United Kingdom Gear4Music Full time
About Us

Gear4music is a leading UK & European musical retailer, established in 2003 with a mission to provide easy and affordable musical gear to musicians.

We offer over 63,000 products across 190 countries through 20 local websites. Our portfolio includes AV.com, a platform focussing on Home Cinema, HiFi, and accessories.

Job Summary

We are seeking an experienced professional to lead our marketplace operations, driving e-commerce business growth and sales revenue. As Marketplace Manager, you will oversee the development and implementation of strategies to expand our online presence, improve customer engagement, and enhance product offerings.

Responsibilities
  1. Sales Revenue Growth: Develop and execute plans to increase sales revenue through effective market research, competitor analysis, and data-driven decision making.
  2. Customer Engagement: Design and implement initiatives to improve customer satisfaction, retention, and loyalty.
  3. Product Offerings: Collaborate with cross-functional teams to develop and launch new products, improving overall product offerings and meeting customer demands.
  4. Team Leadership: Mentor and guide a team of sales and marketing professionals to achieve business objectives.
Requirements
  • Proven experience in e-commerce business development or similar role.
  • Strong understanding of market trends, consumer behavior, and competitor analysis.
  • Excellent leadership and team management skills.
  • Ability to analyze data, make informed decisions, and drive results-oriented strategies.
Benefits
  • Competitive salary: £60,000 - £80,000 per annum (dependent on experience).
  • Ongoing training and professional development opportunities.
  • Flexible working hours and remote work arrangements.


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