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Patient Services Coordinator
2 months ago
At GenesisCare, we're committed to delivering exceptional patient care and innovative treatments. As a Patient Services Receptionist, you'll play a vital role in our mission to improve life outcomes for patients worldwide.
The Role:
As a key member of our team, you'll provide exceptional patient care, manage reception duties, and offer administrative support. Your expertise will ensure seamless communication, efficient operations, and a positive experience for our patients.
Key Responsibilities:
- Manage reception duties, including greeting patients, staff, and visitors
- Direct incoming calls and respond to patient inquiries
- Coordinate patient flow, ensuring timely appointments and efficient use of resources
- Maintain accurate records, including patient information and administrative tasks
- Collaborate with colleagues to achieve team goals and objectives
- Participate in ongoing training and professional development to enhance skills and knowledge
Requirements:
- Proven experience in a customer-facing role, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
- Strong attention to detail and organizational skills
Why GenesisCare?
At GenesisCare, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our commitment to innovation, quality, and patient-centered care makes us a leader in the industry. Join our team and be part of a mission that makes a difference in people's lives.