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Patient Services Coordinator

2 months ago


Maidstone, Kent, United Kingdom GenesisCare Full time

At GenesisCare, we're committed to delivering exceptional patient care and innovative treatments. As a Patient Services Receptionist, you'll play a vital role in our mission to improve life outcomes for patients worldwide.

The Role:

As a key member of our team, you'll provide exceptional patient care, manage reception duties, and offer administrative support. Your expertise will ensure seamless communication, efficient operations, and a positive experience for our patients.

Key Responsibilities:

  • Manage reception duties, including greeting patients, staff, and visitors
  • Direct incoming calls and respond to patient inquiries
  • Coordinate patient flow, ensuring timely appointments and efficient use of resources
  • Maintain accurate records, including patient information and administrative tasks
  • Collaborate with colleagues to achieve team goals and objectives
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:

  • Proven experience in a customer-facing role, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  • Strong attention to detail and organizational skills

Why GenesisCare?

At GenesisCare, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our commitment to innovation, quality, and patient-centered care makes us a leader in the industry. Join our team and be part of a mission that makes a difference in people's lives.