Front of House Team Member

2 days ago

Swansea, City and County of Swansea, United Kingdom EllisKnight International Recruitment Full time

Unlock a Rewarding Career at CRM Students

We're seeking a highly motivated and organized individual to join our team as a Front of House Assistant. As a key member of our team, you'll play a vital role in ensuring our students receive exceptional service and a high standard of accommodation.

Key Responsibilities:

  • Deliver daily administrative tasks related to student, staff, and client services.
  • Maintain a clean, hygienic, and welcoming environment through professional work practices and procedures.
  • Manage cash handling and banking procedures in line with CRM's policies.
  • Issue keys and access devices, and administer car parking (if applicable), following established residence procedures.
  • Respond to customer inquiries promptly and courteously, reflecting our commitment to excellent service.
  • Communicate effectively with customers, keeping them informed about current developments.
  • Build strong relationships with service users, including students, staff, and external clients.
  • Maintain accurate records and reports.

What We Offer:

  • A dynamic and customer-focused work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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