Customer Care and Cleanliness Specialist

2 weeks ago


Tandridge, United Kingdom Chartwells Full time

Chartwells is part of Compass Group UK&I, which is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.

This Porter role plays a vital part in ensuring the smooth operation of our facilities. We are seeking a highly skilled and experienced individual who can provide excellent customer care and maintain high standards of cleanliness.

The successful candidate will be responsible for:

  • Maintaining the lobby and other public areas in a clean and tidy condition
  • Providing assistance to housekeeping, restaurant and banqueting staff
  • Handling reception duties, including booking theatre tickets and making restaurant reservations
  • Responding to customer requests and resolving issues promptly
  • Running errands and completing tasks as required
  • Ensuring customer safety by placing and removing signs indicating wet floors or paints

Key requirements for this role include adaptability, excellent communication skills, experience in customer care, and the ability to work effectively under pressure.

The salary for this position is £26,500 - £29,500 per annum.



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