Head of Engineering

1 month ago

Tandridge, United Kingdom Arriva London North Limited Full time
Head of Engineering

Arriva London North Limited is seeking a dynamic and experienced Head of Engineering to drive day-to-day service delivery excellence and lead our engineering team to new heights. In this role, you will deploy engineering strategy, standards, and direction, providing specialized technical guidance, mentorship, and development of our Engineering Managers and Team Leaders. You will spearhead campaigns and business improvement initiatives to achieve optimal KPI performance.

Key Responsibilities:
  • Improvement of engineering performance KPIs impacting Engineering P&L
  • Supporting and aligning with the Head of Operations on technical performance and delivery
  • SME for engineering and lead on Service Review Meetings with suppliers/OEMs
  • Improvement campaigns and recovery glidepaths using data analysis to drive strategic actions
Requirements:
  • Conduit and control between Purchasing/Procurement/HR who all have direct impact on 'front line garage performance'
  • Deputise for the Engineering Director where required
  • Assist in ZEV deployment and roll-out
  • Help to ensure Engineering Managers deliver an excellent and cost-effective engineering service in accordance with Company Policies and Procedures in order to maximize operating profit
Benefits:
  • Utilize effective and efficient business performance management tools to engage teams to deliver KPI improvements and sustained operational reliability across the fleet with a clear roadmap to ZEV delivery
  • Glidepath adverse performance areas within targeted and measured timescales to achieve overall improvements
  • Establish and maintain business relationships critical to performance
  • Understand changing customer needs and drive initiatives or projects designed to improve the operation at a business level
Accountabilities:
  • Oversee the preparation and implementation of annual budgets for the engineering function, ensuring targets are challenging, achievable, and motivational
  • Focus on managing engineering costs and strategically review performance to budget/forecast
  • Ownership of ZEV life-cycle costing model and working alongside Finance BP's to track financial performance across a range of metrics and fleet variability, utilizing data analysis to drive decision making
Requirements:
  • Critical understanding and knowledge of Engineering KPIs and industry regulation standards (DVSA, TfL, Local Authority etc)
  • A proven track record of garage/depot management, financial management, budgets, and forecasting cycles, data analysis
  • Experience of operating within the TfL framework of bus garages
  • Capable of motivating staff, creating performance improvement action plans, delivering sustainable performance

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