Deputy General Manager

4 weeks ago


London, Greater London, United Kingdom Urban Pubs & Bars Full time
Urban Pubs, Bars and Restaurants are recruiting for a skilled Deputy General Manager with a passion for delivering exceptional customer experiences.

The ideal candidate will support the General Manager in all aspects of running the venue, demonstrating great commercial acumen and a talent for training and developing staff.

The Role

  • As Deputy General Manager, you will be responsible for maintaining high standards of customer satisfaction and driving business growth.
  • You will work closely with the General Manager to develop and implement strategies to improve the venue's performance.
  • With a strong focus on team development, you will train and mentor staff to ensure they have the skills and confidence to deliver excellent customer service.
  • Additionally, you will have the opportunity to develop your own skills and career through training and development programs.

Requirements:

  • Minimum 2 years' experience as a manager in a similar environment
  • Strong communication and organisational skills
  • Superb customer and floor service skills
  • Strong all-round business knowledge from financials to customer satisfaction
  • Entrepreneurial flair and passion for people development
  • Personal License holder beneficial

What's in it for me:

  • A competitive salary and bonus scheme
  • Training and development opportunities
  • Career progression and promotion opportunities
  • Discounts across all Urban Pubs, Bars and Restaurants
  • Annual team trips abroad and regular management incentives
  • Employee Assistance Programme (EAP) through the Licence Trade Charity
  • Awesome referral scheme where you can earn up to £1000 per successful referral
  • Access to your Wages anytime through Wagestream
  • Birthdays off on us
  • Cycle to work scheme


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