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Team Leader

2 months ago

Wokingham, Wokingham, United Kingdom Card Factory Full time
{"title": "Team Leader", "content": "

Job Overview

Card Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Key Responsibilities

  • Support the Store Manager in achieving commercial growth and developing a team culture of customer excellence.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
  • Review store performance data and provide insights to the Store Manager to inform business decisions.
  • Develop and implement plans to improve customer experience and operational efficiency.

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We offer a wide range of benefits to support your physical, mental, and financial well-being, including a 25% colleague discount, Save As You Earn scheme, and Employee Assistance Programme.

What We Offer

  • Opportunities for career development and growth.
  • A supportive and inclusive work environment.
  • A competitive salary and benefits package.
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