Bosnian Language Specialist
5 hours ago
We are seeking a highly skilled and motivated individual to join our international team as a Customer Support Specialist. The ideal candidate will have fluency in Bosnian and English, both written and spoken, and excellent communication skills. You will be responsible for providing exceptional customer service via phone, email and other channels, handling queries and resolving issues in a timely and professional manner.
The successful candidate will be a strong communicator, able to work at a fast pace while maintaining high standards of quality. They will be able to communicate effectively with customers, colleagues and stakeholders, and demonstrate a commitment to delivering outstanding customer experiences. The role offers the opportunity to develop your career with Ant Marketing Ltd., and provides comprehensive training to ensure you have all the skills and knowledge needed to succeed.
About the Job
This full-time position is available immediately, and you will be working from home, with regular check-ins with your Team Manager. The salary for this position is £12.00 per hour, paid bi-weekly, and you will have 28 days (including statutory) holiday which increases with length of service. You'll also be able to work fully remote after on-site training and support.
Key Responsibilities
As a Customer Support Specialist, your key responsibilities will include:
- Providing exceptional customer service via phone, email and other channels
- Handling queries and resolving issues in a timely and professional manner
- Maintaining accurate records of customer interactions
- Communicating effectively with colleagues and stakeholders
- Contributing to continuous improvement of customer service processes
About Us
At Ant Marketing Ltd., we pride ourselves on being a welcoming, friendly team, dedicated to delivering exceptional customer experiences. We're a company that values our employees and provides opportunities for growth and development. If you're passionate about delivering outstanding customer experiences and have the skills and qualifications we're looking for, we'd love to hear from you.
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