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Facilities Manager

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria University Full time
About the Role

We are seeking a highly organized and proactive Facilities Coordinator to join our Facilities Management team at Northumbria University. This role is crucial in ensuring that our campus buildings and grounds are well-maintained, safe, and meet the needs of students, faculty, and staff.

The ideal candidate will support the delivery of high-quality and professional support services across the estate, with a primary presence at the main City Centre campus and occasional travel to our Coach Lane campus as business needs dictate. You will work closely with the Facilities Manager to coordinate and supervise various facilities activities, including cleaning, window cleaning, waste management, grounds maintenance, and porterage. You will also collaborate with external contractors and vendors to ensure quality service delivery and adherence to university policies.

Key responsibilities will include:

• Coordinating and supervising facilities activities across the campuses

• Collaborating with external contractors and vendors to ensure quality service delivery

• Monitoring and managing service activity, budget, health and safety, and developing management information for future planning and decision-making

• Providing management and supervision within your area of responsibility

• Operating to deliver an effective and cost-efficient service to Service Level Agreements (SLAs) aligned with customer needs

We are looking for a candidate with a wide range of facilities management and leadership experience, good planning and organization skills, and the ability to communicate at all levels of the organization. You will have strong interpersonal skills and the ability to motivate and develop staff to create a high-performing team. A passion for providing exceptional customer service and proactively identifying and implementing changes with measurable business benefit is essential.

About the Team

You will be working within a small team of Facilities Coordinators, primarily located at City Campus, but with occasional responsibilities for and attendance at Coach Lane campus and other University buildings as required by the Facilities Manager.

About You

To be successful in this role, you will have:

• Comprehensive knowledge of work practices, processes, and procedures relevant to the role

• The ability to work as an effective team member in supporting the university strategy and other activities for the benefit of your area of responsibility

• Demonstrable experience of working within facilities management and delivering service solutions on a scale comparable with role requirements

• Experience of effectively managing large groups of staff, planning and organizing activities, and working independently to deal with unforeseen problems and circumstances

• A relevant HND or equivalent qualification and a valid IOSH Health and Safety qualification