Current jobs related to Customer Service Representative - Sunderland Enterprise Park - Barclays Bank PLC

  • Customer Service Representative

    3 weeks ago

    Sunderland Enterprise Park, United Kingdom Barclays Bank PLC Full time

    As a Barclays Customer Service Advisor, you will be the first point of contact for our customers, providing assistance and guidance to each customer, giving a personal touch to ensure they feel valued and respected. You will have empathy, understanding, and a passion for delivering excellent customer service. Full training will be provided, and you will be...

  • Customer Service Advisor

    3 months ago

    Sunderland Enterprise Park, United Kingdom Barclays Bank PLC Full time

    As a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You’ll have empathy, understanding and a passion for delivering excellent customer service. Full training will be provided, and you’ll be...

  • Customer Service Representative

    3 weeks ago

    Sunderland, Sunderland, United Kingdom Newcastle Commercial (067) Full time

    Customer Service RepresentativeAt Newcastle Commercial, we are seeking a skilled Customer Service Representative to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences through a variety of channels, including telephone, email, and social media.Key Responsibilities:Provide advice and...

  • Customer Service Representative

    4 weeks ago

    Sunderland, Sunderland, United Kingdom Newcastle Commercial (067) Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Newcastle Commercial (067). As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences through a variety of channels, including telephone, email, and social media.Key Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Sunderland, Sunderland, United Kingdom Manpower UK Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Manpower UK. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key Responsibilities:Provide excellent customer service to...

  • Senior Customer Service Advisor

    1 month ago

    Sunderland Enterprise Park, United Kingdom Barclays Bank PLC Full time

    As a Senior Customer Service Advisor within our Video team, you'll work with customers on an appointment bases only to open youth accounts. You'll book up to 8 appointments per day to support our customers, therefore diary management is key. Experience within a customer facing role will be beneficial within this position.If we receive a high volume...

  • Senior Customer Service Advisor

    12 minutes ago

    Sunderland Enterprise Park, United Kingdom Barclays Bank PLC Full time

    Step into the role of a Senior Customer Service Advisor where you’ll be at the forefront of our passion for working with customers providing help and guidance. Whatever their enquiry may be, you’ll help them with a personal touch ensuring they feel valued and respected. We are looking for colleagues with empathy, understanding, and a desire to take...

  • Customer Service Representative

    4 weeks ago

    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Sunderland is seeking a Customer Service Representative to deliver exceptional service and support to customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet goals.Requirements:High school diploma or equivalent.Experience in customer service or...

  • Customer Service Representative

    3 weeks ago

    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the operational...

  • Customer Services Representative

    5 months ago

    Sunderland, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 8.30am and 5.30pm, Monday to Friday **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - Competitive base salary - Monthly performance bonus (OTE £3,360 pa) - A tax-free £500 success bonus on passing probation **Join our thriving business as a Customer Services...

  • Customer Services Representative

    5 months ago

    Sunderland, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 8.30am and 5.30pm, Monday to Friday **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - Competitive base salary - Monthly performance bonus (OTE £3,360 pa) - A tax-free £500 success bonus on passing probation **Join our thriving business as a Customer Services...

  • Customer Service Representative

    4 weeks ago

    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Sunderland, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Sunderland, Sunderland, United Kingdom Euro London Appointments Full time

    Customer Service RepresentativeAre you a fluent German speaker with a passion for delivering exceptional customer service? We're looking for a German Speaking Customer Service Advisor to join our client's growing team on a 12-month fixed-term contract, with the strong likeliness to become permanent. Key Responsibilities: Managing and processing customer...

  • Customer Service Representative

    3 weeks ago

    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Sunderland, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...

  • Customer Service Representative

    3 weeks ago

    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Sunderland, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...

  • Customer Service Representative

    4 weeks ago

    Sunderland, Sunderland, United Kingdom ATG Entertainment Full time

    Customer Service Advisor (Part Time) - SunderlandCustomer Service Advisor (Part Time)A 3-month temporary contract awaits you in our office-based Contact Centre in Sunderland.As a key member of our Contact Centre Team, you will be working closely with our Customer Service Team Leader to deliver exceptional customer experiences.We are passionate about bringing...

  • Customer Service Representative

    4 weeks ago

    Sunderland, Sunderland, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As an Online Assistant, you will play a vital role in ensuring our customers receive excellent service and their orders are fulfilled efficiently.Key Responsibilities:Picking and delivering online customer orders to their doorstepsProviding exceptional...

  • Customer Service Representative

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Betr Outsourcing Full time

    Job OverviewWe are seeking a talented Customer Service Representative to join our team at Betr Outsourcing.This role involves communicating with customers to understand their needs and preferences, and providing solutions that meet their expectations.Main Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide product...

  • Customer Service Representative/administrator

    5 months ago

    Sunderland, United Kingdom Invest People Group LTD Full time

    Customer Service Representative/Administrator Invest People Group are working with local companies and have various day shifts available. We are looking for a number of Customer Service Representatives/Office Administrators for our various clients based in Sunderland. We have both full and part time roles available. We have both permanent/Temp long term...

  • Customer Service Representative

    3 weeks ago

    Sunderland, Sunderland, United Kingdom Activate Group Limited Full time

    Job Title: Customer Service RepresentativeDepartment: AAR OperationsLocation: AAR SunderlandHours: 40 hours a weekRole Overview:As a Customer Service Representative, you will be the first point of contact for customers and colleagues visiting the Bodyshop. Your responsibilities will include greeting customers, issuing courtesy cars, and liaising with the...

Customer Service Representative

2 months ago

Sunderland Enterprise Park, United Kingdom Barclays Bank PLC Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues, and personalizing their experience through multiple communication channels.

Key Responsibilities
  • Provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels.
  • Collaborate across multiple digital channels to personalize each interaction with a customer.
  • Enhance the bank's digital capabilities when current technology is identified as not yet ready to support.
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
  • Support teams within the business operations function as needed, including risk management, compliance and collections.
  • Comply with all regulatory requirements and internal policies related to customer care.
What We Offer

We offer a competitive salary of £25,500 and a comprehensive training program to ensure your success in this role. You will be part of a supportive team that will guide you to achieve your goals and provide you with the necessary tools and resources to excel in your position.

Barclays Values

We are committed to upholding the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship. These values are at the heart of everything we do and guide our behavior and decision-making. We expect all colleagues to demonstrate these values in their daily work and interactions with customers and stakeholders.