Technical Portfolio Manager
4 weeks ago
We are recruiting for a Part Time Technical Manager to join the team on a 12-month fixed term contract to cover Catering Supplies within the Merchandising team at Brakes.
As a Technical Manager, you will work as part of a designated category team, managing all elements relating to Product Quality, Safety, Legality, and Integrity for a defined portfolio of suppliers and products, ensuring a comprehensive technical support service is provided.
This role offers a hybrid working contract, with 1 day per week in our Ashford, Kent office for Team Collaboration, so you must be in a commutable distance and open to travel. The role is working 21 hours per week ideally split over 3-4 days.
Key Responsibilities
Technical Support and Guidance:
Provide support, guidance, and expertise to the procurement & category team in the context of supplier selection, supplier expertise, product quality attributes, and control parameters, contributing to exceeding customer expectations and growing sales and profit.
Supplier Management:
Work collaboratively with colleagues in our European businesses to deliver growth initiatives and align on processes, staying abreast of industry challenges, issues, and developments, and sharing insights within the technical, category, and procurements teams to mitigate impact and support sales growth.
Quality Management:
Maintain the approved supplier database, complete due diligence audits as required, ensuring reports are documented and all non-conformances are effectively closed out, and generate and approve own brand artwork.
Product Risk Management:
Instigate product risk management action plans, develop an awareness of emerging issues, and escalate within the business to mitigate business and customer impact, focusing on complaint trending, monitoring, and root cause analysis, working with suppliers to support the annual KPI.
Quality Assessment and Innovation:
Instigate a robust quality assessment programme for product range, provide support and input to ensure marketing literature is informative for our customers, and deliver innovative technical solutions that add value to the business in areas such as cost reduction and/or improved quality without cost increase.
About You
The ideal candidate must have a technical background and a full understanding within a food service / fast-paced technical team (QA/QC) with a relevant degree in Food Science/Technology. You will have demonstratable industry experience and knowledge of QMS, European and UK Legislations, and HACCP. It is key to have excellent communication skills as you will be customer-focused and well-organised, with strong project management skills, tenacity, and a desire to follow things through to completion, with strong planning and organisational skills, and a high attention to detail.
Huge discounts on all sorts of lovely food and award-winning products through our staff shop, discounts on cinema tickets, shopping, and earn cashback on purchases through Sodexo are some of the benefits of working with Brakes.
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