Client Support Expert

4 weeks ago


Barnsley, Barnsley, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Client Support Expert to join our team at beBee Professionals. As the primary point of contact for customers, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.

Key Responsibilities:

  • Handle customer calls, emails, and chat queries with professionalism and efficiency.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and escalate when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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