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Administrative Support Specialist

2 months ago

Romford, Greater London, United Kingdom Division of Surgery – BHRUT NHS Full time
Job Overview

The Division of Surgery – BHRUT NHS is seeking a highly organized and communicative Administrative Support Specialist to provide a flexible administrative support service across the department. The successful candidate will work closely with the Patient Pathway Co-ordinator to ensure the smooth running of the patient journey.

Main Responsibilities
  • Provide administrative support to the department, prioritizing tasks and managing workload demands.
  • Ensure the confidentiality of patient information and maintain a high level of discretion in all aspects of service delivery.
  • Develop and maintain effective relationships with health professionals, patients, and stakeholders.
  • Assist in the coordination of patient pathways, ensuring streamlined administrative processes.
Working for Our Organisation

The Division of Surgery – BHRUT NHS is a dynamic and improving organisation, driven by a commitment to delivering high-quality care. We are proud to be a London Living Wage employer and offer a range of benefits to our staff.

Our organisation operates from two main sites, King George Hospital and Queen's Hospital, serving a diverse population in north east London. We are committed to providing excellent patient care and are constantly seeking ways to improve our services.

Detailed Job Description and Main Responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Person Specification

Education & Qualifications

  • Minimum of 5 GCSEs or equivalent experience.

Skills & Abilities

  • Experience dealing with customer complaints and customer care.
  • Audio typing approximately 50 wpm.

Desirable Criteria

  • Knowledge of patient referral to treatment times; experience of monitoring patient pathways.

Experience & Knowledge

  • Understanding of medical terminology.

Desirable Criteria

  • Proven experience working in a similar role in a hospital/health care setting.