Cloud Support Expert
3 days ago
Job Title: Cloud Support Expert
About the Role:
We're seeking a highly skilled Cloud Support Expert to join our team at Nobul Resourcing Solutions. As a key member of our support team, you will play a vital role in delivering exceptional solutions, troubleshooting technical issues, and providing a positive experience to customers worldwide.
This is a challenging role that requires strong technical expertise, excellent communication skills, and a passion for problem-solving. You will act as the crucial bridge between our customers and internal teams, including Product, Engineering, and Marketing. From resolving customer queries to maintaining internal workflows and handling escalations, you will help ensure that customers have the best possible experience with our suite of SaaS solutions.
Key Responsibilities:
- Troubleshoot and track technical issues, logging bugs in JIRA, and escalating when necessary to deliver resolutions.
- Build and share in-depth knowledge of our cloud-based SaaS products and workflows with customers and colleagues.
- Provide personalized solutions to help customers address specific technical issues and use product features effectively.
- Partner with Tier 1 & 2 Customer Support teams to resolve escalated cases and improve operational workflows.
What We're Looking For:
We're looking for a driven and empathetic communicator who thrives on solving problems and continuously improving customer experiences. You understand the nuances of the entertainment industry and how cloud-based technology can enhance B2B operations.
Required Skills and Qualifications:
- Experience in customer support with cloud technology applications and subscription-based SaaS models.
- Familiarity with billing systems and high-ticket customer query management.
- Strong proficiency in help desk software, bug tracking (e.g., JIRA), and CRM tools.
Salary: £40,000 - £60,000 per annum
-
Cloud Solutions Expert
2 days ago
London, Greater London, United Kingdom Alibaba Cloud Full timeAbout the RoleThe Cloud Solutions Expert will play a key part in driving business growth and customer success for Alibaba Cloud. This role involves developing solutions, promoting public cloud services, and empowering sales teams and partners.Key Responsibilities:Develop targeted solutions to meet customer needs, including product selection strategy, POC...
-
Cloud Infrastructure Automation Expert
1 week ago
London, Greater London, United Kingdom Regal Cloud Full timeAbout the Role:Cloud Infrastructure Automation Expert sought by Regal Cloud. In this position, you will be responsible for executing system software upgrades and configurations for PowerFlex Appliance environments, as well as supporting various add-on deployment projects. We are looking for someone with expertise in PowerFlex systems, automation, and Dell...
-
Senior Cloud Infrastructure Expert
4 days ago
London, Greater London, United Kingdom Regal Cloud Full time £80,000We are looking for a highly experienced Senior Cloud Infrastructure Expert to join our team at Regal Cloud. As a leader within our organization, you will report directly to the CTO and play a key role in shaping our product offerings in vital areas such as security, availability, and performance.In this role, you will be responsible for client engagement,...
-
Regal Cloud Appliance Configuration Expert
1 week ago
London, Greater London, United Kingdom Regal Cloud Full timeJob Overview: We are seeking a highly skilled PowerFlex specialist to join our team at Regal Cloud. As a Regal Cloud Appliance Configuration Expert, you will be responsible for executing system software upgrades and configurations for PowerFlex Appliance environments.Key Responsibilities:Execute system software upgrades and configurations for PowerFlex...
-
Cloud Infrastructure Expert
5 days ago
London, Greater London, United Kingdom Cloud Decisions Full time £550Job SummaryWe're looking for an expert Azure Consultant to join our high-impact professional services team at Cloud Decisions, one of the UK's most respected Microsoft Azure Partners.In this role, you'll play a key part in designing and implementing cutting-edge Microsoft Azure solutions, from large-scale migrations to DevOps transformations, for customers...
-
Cloud Engineer
1 week ago
London, Greater London, United Kingdom Cloud Decisions Full timeExperience the art of work-life balance as a Cloud Engineer at Cloud Decisions. We offer a hybrid working position with 4 days on, 4 days off, allowing you to recharge and focus on delivering exceptional results.This role involves investigating device outages, carrying out remediation, and reviewing failed Windows updates. You will also diagnose performance...
-
Cloud Infrastructure Expert
2 months ago
London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeCloud Infrastructure Expert - Join InfraView to work on a Cloud Platform project with a leading Solution Provider.Our client is an insurance company who are currently working with a leading Solution Provider to help them with their Cloud Platform. The provider is running a multi-cloud environment – combining Google, Entra ID, and M365. This will be a...
-
Microsoft Cloud Lead
7 days ago
London, Greater London, United Kingdom Cloud People Full timeJob Overview: We are seeking a skilled Microsoft Cloud Lead to join our team at Cloud People.Compensation: This role comes with an estimated salary of up to £85,000 per annum, plus a 10% bonus.Remote Work Option: This position offers the flexibility to work from home or in a hybrid environment, allowing for collaboration with colleagues in London.About the...
-
Cloud Engineering Manager
7 days ago
London, Greater London, United Kingdom Regal Cloud Full time £80,000Regal Cloud is seeking a highly experienced Cloud Architect to lead our cloud engineering team.We are looking for an expert in cloud architecture with a strong track record of delivering complex cloud-based solutions. As a key member of our team, you will be responsible for designing and implementing scalable, secure, and efficient cloud architectures that...
-
Cloud Decisions Azure Infrastructure Expert
1 week ago
London, Greater London, United Kingdom Cloud Decisions Full time £90,000Azure Consultant Fully Remote RoleWe're seeking an expert Azure Consultant to join our high-impact professional services team at a leading Microsoft Azure Partner. Our company, Cloud Decisions, is one of the UK's most respected Microsoft Azure Partners.This role involves designing and implementing cutting-edge Microsoft Azure solutions for customers across...
-
Hybrid Cloud Engineer
1 week ago
London, Greater London, United Kingdom UNITING CLOUD Limited Full timeJob Summary: UNITING CLOUD Limited is seeking a Cloud and Server Infrastructure Engineer to support our existing enterprise business with their on-prem infrastructure and be involved in the migration to a multi-cloud environment.About the Role:We are looking for an expert in Windows Server, O365 and VMware with a desire to learn AWS and Azure. You will have...
-
Cloud Architect Lead
4 days ago
London, Greater London, United Kingdom Regal Cloud Full time £80,000Regal Cloud is seeking a highly experienced Senior Cloud Architect to lead our cloud infrastructure strategy and implementation.We are looking for an expert in cloud architecture with a strong track record of delivering complex cloud-based solutions. As a key member of our team, you will be responsible for designing and implementing scalable, secure, and...
-
Cybersecurity Expert
4 days ago
London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeRole Summary: We're looking for an experienced Cybersecurity Expert to join our team as an Azure Sentinel Specialist. In this role, you'll be responsible for supporting key customers across Cyber and Cloud technologies, onboard them onto cutting-edge Cloud Security products, and shape Security Managed Services from Public Cloud platforms.Key...
-
Cloud Infrastructure Deployment Expert
3 days ago
London, Greater London, United Kingdom Cloud Decisions Full timeSenior Cloud Engineer Opportunity">We're looking for an experienced Senior Cloud Engineer to join our cloud engineering team. As a key member, you'll design and implement scalable Azure-based solutions, driving business success through innovative technology.">About the Role">Responsibilities include:">Building cloud solutions that meet business...
-
Microsoft Cloud Lead Expert
2 days ago
London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeJob OverviewThis is an exciting opportunity to join our team as a Microsoft Cloud Lead Expert. You will be responsible for leading our cloud strategy and implementing innovative solutions to drive business outcomes. With your expertise in Microsoft 365 and Azure technologies, you will collaborate with cross-functional teams to ensure smooth transition...
-
Cloud Financial Support Expert
2 weeks ago
London, Greater London, United Kingdom Peaple Talent Full timeJob Title: Cloud Financial Support ExpertWe are looking for a Cloud Financial Support Expert to join our client's team at Peaple Talent. This role requires a strong understanding of Oracle Cloud Financial modules and 4+ years of experience in implementing or supporting Oracle Cloud projects.The successful candidate will work closely with the finance team to...
-
Cloud Support Professional
1 week ago
London, Greater London, United Kingdom Cloud Decisions Full time £32,000About Cloud DecisionsWe are a Microsoft first/Cloud First Managed Service provider and a recognised leader in helping companies transform and innovate.Our team has a wealth of knowledge and experience, and helps organisations both large and small (100-2,000+ users) with the successful deployment of the right technology to unlock their potential.We go that...
-
Cloud Bridge Enterprise Sales Expert
1 week ago
London, Greater London, United Kingdom Cloud Bridge Full timeCompany Overview">At Cloud Bridge, we revolutionise the way businesses leverage AWS cloud services. Specialising in consultancy, managed services, cloud governance, FinOps, and AI/ML, we unlock AWS's full potential.We've been recognised as AWS's Rising Star Partner of the Year for our exceptional performance in EMEA and the UK. With a strong presence in...
-
Azure Cloud Support Expert
4 weeks ago
London, Greater London, United Kingdom Getting In Limited Full timeJob Summary: We are looking for a highly motivated Azure Cloud Support Expert to join our team. As an Azure Cloud Support Expert, you will be responsible for providing technical support to customers on Microsoft Azure cloud-based solutions. Your primary goal will be to resolve customer issues efficiently and effectively while ensuring excellent customer...
-
Enterprise Cloud Consultant
3 days ago
London, Greater London, United Kingdom Alibaba Cloud Full timeJob Description: Enterprise Cloud Consultant">About the Role:Alibaba Cloud is seeking an experienced Enterprise Cloud Consultant to join our team. As a key pre-sales technical position, you will be responsible for developing solutions in Alibaba Cloud and helping customers and partners develop their applications and services on our...