Retail Sales Consultant
3 weeks ago
The Role:
In this exciting opportunity, you will be part of a dynamic team that delivers exceptional customer experiences in our Leicester - Fosse Park store.
As a key member of our Retail team, you will work closely with customers to understand their needs and provide expert guidance on high-value purchases.
Key responsibilities include:
- Providing exceptional customer service, ensuring every store visit is memorable and enjoyable.
- Working closely with customers to understand their sleep preferences and recommending the perfect mattress solution.
- Using our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress for their needs.
- Maintaining a high level of store presentation, including general housekeeping and cleaning, to ensure a welcoming environment for customers.
The Person:
We are looking for a motivated and people-focused individual who is passionate about delivering exceptional customer experiences.
Key qualities include:
- A positive and engaging personality, with excellent communication skills to build rapport with customers and colleagues.
- A natural ability to bond with customers, understanding their needs and preferences.
- A willingness to learn and develop skills, with a flexible approach to working hours, including weekends and bank holidays.
What We Offer:
As a member of our team, you will benefit from:
- A competitive salary, with uncapped commission scheme and peak incentives.
- Amazing staff discounts on Dreams products, plus hundreds of brands.
- Opportunities for career progression and professional development.
- A comprehensive induction program, including training and support to ensure success in your role.
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