Retail Sales Consultant

3 weeks ago


Enderby, Leicestershire, United Kingdom Dreams Full time

The Role:

In this exciting opportunity, you will be part of a dynamic team that delivers exceptional customer experiences in our Leicester - Fosse Park store.

As a key member of our Retail team, you will work closely with customers to understand their needs and provide expert guidance on high-value purchases.

Key responsibilities include:

  • Providing exceptional customer service, ensuring every store visit is memorable and enjoyable.
  • Working closely with customers to understand their sleep preferences and recommending the perfect mattress solution.
  • Using our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress for their needs.
  • Maintaining a high level of store presentation, including general housekeeping and cleaning, to ensure a welcoming environment for customers.

The Person:

We are looking for a motivated and people-focused individual who is passionate about delivering exceptional customer experiences.

Key qualities include:

  • A positive and engaging personality, with excellent communication skills to build rapport with customers and colleagues.
  • A natural ability to bond with customers, understanding their needs and preferences.
  • A willingness to learn and develop skills, with a flexible approach to working hours, including weekends and bank holidays.

What We Offer:

As a member of our team, you will benefit from:

  • A competitive salary, with uncapped commission scheme and peak incentives.
  • Amazing staff discounts on Dreams products, plus hundreds of brands.
  • Opportunities for career progression and professional development.
  • A comprehensive induction program, including training and support to ensure success in your role.


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