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Service Manager Heavy Plant Equipment Specialist

2 months ago

Rushden Northamptonshire, United Kingdom Mitchell Maguire Full time

Job Title: Service Manager Heavy Plant Equipment

Job Summary:

We are seeking a highly skilled Service Manager to lead our Heavy Plant Equipment service team at Mitchell Maguire. As a key member of our team, you will be responsible for ensuring the smooth operation of our heavy plant equipment fleet, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Lead and manage the Heavy Plant Equipment service team to deliver exceptional customer service and meet business objectives.
  • Develop and implement effective maintenance and repair strategies to minimize downtime and maximize equipment availability.
  • Collaborate with cross-functional teams, including sales, marketing, and operations, to drive business growth and improve customer satisfaction.
  • Manage and maintain accurate records of equipment maintenance, repairs, and customer interactions.
  • Identify and implement opportunities for process improvements and cost savings.

Requirements:

  • Proven experience in a service management role, preferably in the heavy plant equipment industry.
  • Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Ability to analyze complex problems and develop effective solutions.
  • Strong business acumen, with a focus on driving growth and improving customer satisfaction.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the heavy plant equipment industry.