Site VDA

Are you looking for a challenging role in the automotive industry?

We are seeking an experienced Vehicle Damage Assessor to join our team at ABL 1Touch.

The successful candidate will be responsible for producing accurate invoices and estimates, maintaining effective control of estimating costs, and ensuring consistent exceptional customer service.

Main Responsibilities:

• To produce accurate invoices and estimates to meet all required SLA
• Cost Control, to maintain effective control of estimating costs in line with budget objectives
• To ensure consistent exceptional customer service is provided
• To assist in facilitating efficient site production

Key Responsibilities:

• To ensure the efficient and profitable costing of each repair
• To produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement
• To maintain effective control of invoicing costs in line with partners budget objectives
• To support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service
• To carry out initial parts assessments (IPA's) to reduce key to key & lifecycle times and maintain high customer service
• Responsible for ensuring all repair methodology is in line with BS10125 standards
• To comply with any reasonable directive from the management team
• To identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
• To support with quality of repair complaints where necessary
• To identify and handle any total loss cases as applicable to SLA requirements

You'll do great at ABL 1Touch if you:

• Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
• Technical and estimating experience
• To attain ATA accreditation if required by the company
• Knowledge of current estimating systems i.e. Audatex, Glassmatix
• Knowledge of E-scribe, Glass's evaluator, Ezi methods or other
• Good negotiation skills
• Audatex Gold annual training
• Are a team player with a can do attitude
• Have cultural and organizational knowledge
• Have technical skills, knowledge and experience of body and paint repair in the retail motor industry
• Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices

Benefits:

• 28 days holiday (including bank holidays)
• Celebration Day (to use as you wish to celebrate a significant day in your life)
• Car Insurance discount with LV
• Employee Pension
• Employee Engagement Budget
• Access to Mental Health First Aid for you and your family
• Cycle to Work Scheme
• Refer a Friend Scheme
• Company Events

ABL 1Touch offers a competitive salary, benefits package, and a supportive work environment.

If you are a results-oriented professional with a passion for the automotive industry and possess the skills required for this role, we would love to hear from you.