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Sales Support Coordinator

2 months ago

Fleetwood, Lancashire, United Kingdom HTI Toys UK Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at HTI Toys UK Ltd. As a Sales Support Coordinator, you will play a critical role in providing administrative support to our Sales Team, ensuring seamless communication with customers, and maintaining accurate records.

Key Responsibilities
  • Order Management: Download, process, and maintain sales orders for all HTI customers, ensuring timely and accurate fulfillment.
  • Customer Support: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Administrative Tasks: Maintain an effective filing system, manage stock levels, and process documentation for products and orders.
  • Communication: Collaborate with the Sales Team, Sales Managers, and other departments to ensure a high-level service is provided to customers.
Requirements
  • Experience: Proven experience working in a busy business support environment, with a strong background in administration and customer service.
  • Skills: Excellent organizational, communication, and problem-solving skills, with the ability to work independently and as part of a team.
  • Technical Skills: Proficient in Microsoft Office, with experience using Oracle IT systems and Excel.
What We Offer

As a Sales Support Coordinator at HTI Toys UK Ltd, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package.