Retail Leadership Role

5 days ago


Newcastle under Lyme, Staffordshire, United Kingdom Ryman Full time
About Us
Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. As part of the Theo Paphitis Retail Group, we offer quality products and exceptional service through our over 200 locations and thriving website and app.

About the Job
We're seeking a seasoned Retail Leadership professional to join our team as Store Operations Manager. In this role, you'll drive sales and revenue growth, manage a strong team, and ensure the effective planning of store resource. With a competitive salary of £42,000 - £50,000 per annum, you'll have the opportunity to excel in your career while contributing to Ryman's continued success.

Key Responsibilities:
  • Lead a team of sales professionals to achieve sales targets and revenue growth.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify areas for improvement and implement changes.
  • Monitor and analyse key performance indicators (KPIs) to inform business decisions.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.

Requirements
To succeed in this role, you'll need:
  • Proven retail leadership experience, preferably in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong analytical and problem-solving skills.
  • Dedication to delivering exceptional customer service.

Benefits
Ryman offers a comprehensive benefits package, including a competitive salary, company pension scheme, generous holiday allowance, training programme, apprenticeship opportunities, access to mental health first aiders, wellness sessions, and support groups. You'll also enjoy exclusive discounts across our brands and through our benefits hub.

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