Assistant Store Manager

2 weeks ago


Windermere, United Kingdom British Heart Foundation Full time

About the Role:

We are seeking an experienced Assistant Store Manager to join our team in Bowness. As a key member of our store management team, you will be responsible for supporting the Store Manager with the day-to-day running of the store and taking full responsibility in their absence.

Key Responsibilities:

  • Support the Store Manager with the day-to-day running of the store
  • Take full responsibility in the Store Manager's absence
  • Inspire and support staff and volunteers to deliver an excellent customer journey
  • Contribute towards the success of the store by ensuring the highest standard of customer service, achieving targets, maintaining a high standard of visual merchandising, and maximising sales through physical and digital channels
  • Support with the recruitment and development of volunteers
  • Work with the manager to generate stock

What We're Looking For:

  • Experience in a customer-facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards

About Us:

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support people affected by heart and circulatory diseases.

Why Join Us:

  • Strong culture of internal progression and career development
  • Generous staff benefits, including 38 days annual leave, wagestream, holistic support leave, and enhanced family policies
  • Opportunity to work in a fast-paced and dynamic environment


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