Sales Director

3 weeks ago

Halesowen, Dudley, United Kingdom SF Recruitment (Birmingham) Full time
Sales Manager Job Description

SF Recruitment (Birmingham) is seeking an experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for developing and implementing sales strategies to increase revenue, growth, and market share.

Key Responsibilities:
  • Develop and implement sales initiatives to sell specific products or product lines
  • Present sales reports and compile relevant monthly summary reports
  • Build, maintain, and monitor relationships with key accounts, communicating regularly
  • Develop a plan for customer development, including timeline, targets, and monthly achievements
  • Develop overseas distribution networks and company exhibition plans
  • Monitor and evaluate data to identify trends and implement relevant initiatives
  • Liaise with other team members to stay informed about marketing initiatives and new product development
  • Manage a team of Sales/Customer Service Administrators and Human Resources/Customer Care Administrators to ensure compliance with company policies and procedures
  • Monitor and review customer contact to ensure quality performance and accuracy
  • Ensure SLAs are achieved and deal with escalated customer matters in conjunction with the MD
  • Engage with customers to obtain feedback and ensure satisfaction and loyalty
  • Update team members on new products, services, policies, and procedures
  • Ensure continuous improvement and train and motivate team members
  • Assist with employee relations, including recruitment, staff rotas, performance, welfare, communication, involvement, probation, induction, performance reviews, and dispute resolution
  • Health, safety, and environmental management within area of responsibility
  • Develop employees within all areas of responsibility in line with objectives/KPIs
  • Complete all necessary documentation on time and in full

This is a fantastic opportunity to join a dynamic team and contribute to the growth and success of SF Recruitment (Birmingham). If you are a motivated and experienced Sales Manager looking for a new challenge, please apply today.

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