Ambitious Sales Development Associate
4 days ago
A customer-focused sales role driving loyalty and sales through personalized service.
Key Responsibilities:- To deliver exceptional customer experiences, exceeding personal and business targets.
- Recognize and support colleagues in other areas of the store when needed.
- Maintain a high level of product knowledge and adapt to changing retail environments.
- Take an active role in sharing ideas to enhance the store environment and grow the business.
- Greet and engage with customers, addressing their initial queries.
- Assist customers with security tags and recognize opportunities to provide additional support.
- Support nearby tills as needed and maintain excellent attention to detail when styling customers.
- Introduce customers to multi-channel services, drive sales, and build customer loyalty.
- Resolve queries effectively face-to-face or over the phone.
- Maintain stockroom and back-of-house standards to ensure product availability.
- Meet high standards of personal presentation and take an active role in supporting in-store events.
- Maintain sophisticated retail and visual standards to capture customers' imagination.
- Take an active role in loss prevention within the store.
- Adhere to all health and safety policies at all times.
- Relevant customer-facing experience reflecting the role.
- Demonstrate passion for enhancing customers' shopping experiences.
- Able to deliver sales against set targets.
- Communicate confidently with colleagues and customers.
- A team player.
Frasers Group values innovative thinking, individuality, and a passion for delivering exceptional results. Our dynamic work environment encourages collaboration, creativity, and growth.
Salary Range:£25,000 - £35,000 per annum, depending on location and experience.
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