International Trade Specialist
6 days ago
We are seeking a skilled Freight Operator to join our team, working closely with a reputable Freight Forwarder based in the Renfrew area.
About the Job:This exciting opportunity involves managing all aspects of import and export, air and sea freight within the department, as well as providing support to regional branches as required.
Key Responsibilities:- Freight Movement Management: Deal with all aspects of international and domestic freight movements (import/export by Air/Ocean, shipment and consolidation) in support of the import and export team.
- Customer Relationship Management: Act as a conduit between customers and suppliers to ensure all needs are met within the specified delivery time.
- Compliance and Regulations: Create customs declarations in line with HMRC and current legislation ensuring compliance in the process.
- Payment and Administration: Ensure payments are collected prior to movement of goods.
- International Shipment Coordination: Liaise with overseas offices for shipment movements, taking responsibility for monitoring progress and keeping the customer advised of the status.
- Airfreight Performance: Work with the Operations Manager on a daily basis to ensure all airfreight jobs are moving at a profit unless previously agreed.
- Departmental Improvement: Support the Operations Manager to lead continuous improvement within the department to improve process, efficiency, and productivity to benefit department and business.
- Customer Engagement: Liaise with customers both on the telephone and potentially face-to-face with regard to collections/deliveries of International Freight movements.
- Issue Resolution: Listen to customers if they have issues and either handle the problem effectively, or escalate if required and ensuring all issues are followed up.
The successful candidate will receive a competitive salary of up to £32,000 per annum, working Monday to Friday, in a great working environment.
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Industrial Mechanic Specialist
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