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Retail Sales Associate

2 months ago


Chelmsford, Essex, United Kingdom REISS Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Associate to join our team as a John Lewis Buddy at Reiss. As a key member of our concession team, you will be responsible for driving sales and delivering exceptional customer service.

Key Responsibilities
  • Drive Sales Performance: Review commercial reports to identify key opportunities and take action to drive sales.
  • Maintain Shop Floor Standards: Review and maintain shop floor standards, including visual merchandising, to ensure a high-quality customer experience.
  • Manage Stock and Inventory: Manage stock on both shop floor and stock room, including fragmentation, best and worst sellers, and repairable faulty stock.
  • Replenish Stock Floors: Replenish shop floors, checking that full size ranges are on display where stock allows.
  • Maintain Model Store BOH Standards: Maintain Model Store BOH standards in the stockroom.
  • Spot Check Prices: Spot check prices are aligned with the current Reiss pricing and immediately follow up any discrepancies.
  • Maximise Sales Opportunities: Maximise sales opportunities through John Lewis marketing activity and personal shopping.
  • Build Relationships: Build relationships with personal shopping team, providing seasonal training and sharing brand assets.
  • Deliver Brand Values: Be a true Reiss ambassador, delivering brand values and sharing key seasonal messages when working with the John Lewis team.
What We Offer
  • Business Dress
  • Fitness Membership
  • Employee Discount
  • Employee Assistance Programme
  • 23 Days Annual Leave
  • Medical Cash Plan
  • Employee Referral Scheme