Equine Veterinary Receptionist Specialist
3 days ago
About the Role:
We are seeking an experienced and efficient Veterinary Receptionist to join our team at Forest Vets in Port Talbot, Wales. As a receptionist, you will provide exceptional customer service to clients and their animals, working well within an established team in a busy environment.
Main Responsibilities:
- Answering telephone calls, booking appointments, and processing prescription requests.
- Dealing with clients at reception, taking payments, and banking.
- Recording client and animal details accurately on our practice management system.
- Cleaning duties involved.
Work Schedule:
This position involves working 4 10-hour days per week on a rota, with shared Saturday shifts (8:30 am -12:30 pm). The salary for this role is up to £23,795.20, depending on experience.
Benefits Package:
- 6.6 weeks of annual leave.
- Additional birthday leave added to holiday allowance.
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental/surrogacy pay.
- Cycle-to-work scheme.
- Initiatives focused on employee wellbeing.
- Non-accidental injury support.
- Learning and development opportunities via the IVC Evidensia Academy.
- Pawsome Benefits – a rewards gateway offering discounts and cashback with hundreds of retailers.
- Discounted staff pet care.
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