Safeguarding and Wellbeing Officer

4 days ago


London, Greater London, United Kingdom Fashion Retail Academy Full time
About the Role

We are seeking a highly skilled and compassionate Safeguarding and Wellbeing Officer to join our dedicated Student Services Team at the EFI. The successful candidate will play a vital role in supporting the safeguarding and wellbeing of all students, providing front-line advice, guidance, and referrals to other services within and beyond the Student Services Team.

Key Responsibilities
  • Support and safeguard students, including acting as a designated safeguarding lead and providing pastoral care.
  • Provide responsive advice, guidance, and referrals to other services within and beyond the Student Services Team.
  • Work collaboratively with colleagues to deliver an exceptional student support experience.
  • Develop and maintain effective relationships with students, colleagues, and external partners.
  • Contribute to the development and implementation of safeguarding and wellbeing policies and procedures.
About You

We are looking for a candidate with a proven track record of operating in a similar role in a similar environment. You will have a Safeguarding qualification or be willing to undertake this. You will also have a comprehensive understanding of pastoral care issues and support measures, as well as effective boundary management skills.

You will have an understanding of safeguarding, wellbeing, and equality and diversity issues as they relate to this role. Good knowledge of learner needs and issues facing young people is essential. You will also have good organisational, planning, time management, and administrative skills, as well as good literacy and numeracy skills.

You will have the ability to communicate with confidence with a wide range of people and the ability to listen with understanding and relate to social, emotional, and behavioural difficulties in a manner that will enhance students' self-esteem.

You will have the ability to build rapport quickly with learners and colleagues, develop positive, cooperative, and effective working relationships, and be a role model for appropriate and aspirational behaviours for learners.

You will have a commitment to and passion for the development and progression of all learners, as well as a flexible, resilient, and positive attitude.

Why the EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together. At the EFI, our students are at the centre of what we do, and as a result, we offer hugely rewarding careers. Whatever your role at the EFI, you have the opportunity to change a student's life.

Our carefully curated benefits package offers something for everyone, whether you're interested in furthering your development through funded professional qualifications and a personal growth allowance, or enjoying generous and flexible leave that suits your lifestyle, including an around the world trip after 5 years' service.

We are proud to have a student body as diverse as our central London location, with students from 17 ethnicities, traveling from all over the United Kingdom, with a variety of learning needs and a wide range of experiences and interests. We are looking to recruit a workforce that is as diverse as our amazing students and will support them to achieve their potential.



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