Deputy Director for Care Excellence

2 days ago


Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Care Providers Association Full time
Senior Leadership Opportunity at HCPA

We are seeking a seasoned leader with extensive experience in Health and Social Care to join our team as Deputy Director for Care Excellence. This role offers a unique opportunity to shape the future of care services and drive excellence across all service sectors.

  • Estimated Salary: £55,000 - £65,000 per annum
About the Position

As Deputy Director, you will be responsible for leading the Provider Engagement team, overseeing project management, and ensuring compliance with Social Care Regulations. You will also develop leadership skills, collaborate with the Academy team, and contribute to the growth and success of the organization.

Key Responsibilities
  1. Leading the Provider Engagement team to drive growth and success across all service sectors
  2. Overseeing project management, including data management, CRM maintenance, and compliance with Social Care Regulations
  3. Developing leadership skills and supporting team members
  4. Collaborating with the Academy team to ensure seamless communication and effective teamwork
  5. Maintaining accurate records, managing multiple priorities, and meeting deadlines
Requirements

To succeed in this role, you will need:

  • At least 2 years' experience leading a sales or customer service team – Essential
  • Experience in Health and Social Care – Desirable
  • Excellent knowledge of Microsoft Office packages, including Excel, PowerPoint, Word, and Project
  • Strong interpersonal and communication skills, with the ability to work independently and as part of a team
  • Self-motivation, excellent time management, and ability to prioritize workload
  • Ability to multitask, meet deadlines, and KPIs
  • Excellent customer care skills and attention to detail
  • Own transport with insurance for business use, as travel around Hertfordshire may be required
  • Flexible working arrangements may be necessary based on the needs of the Academy


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